Privacy Policy

A legal disclaimer

Last updated: 10 September 2026

Olive House ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and look after your personal data when you visit our website, get in touch with us, make a booking, or purchase a gift voucher, and tells you about your rights under UK data protection law.

Who We Are

Olive House
1 Abbeydale Road South
Millhouses
Sheffield
S7 2QL

Telephone: 0114 235 6262
Email: hello@olivehouserestaurant.co.uk

We are the data controller responsible for your personal data collected through this website.

What Information We Collect

We may collect the following information when you interact with us:

Contact details you provide via our contact form, email, or phone, such as your name, email address, and phone number
Booking details when you reserve a table through our online reservation system, including your name, contact details, party size, and any special requirements you share with us
Purchase details when you buy a digital gift voucher, including your name, contact details, and payment confirmation (payment itself is handled securely by our payment provider, we do not store your card details)
Technical information such as your IP address, browser type, and how you use our website, collected automatically through cookies and similar technologies

How We Use Your Information

We use your personal data to:

Respond to your enquiries and communicate with you
Process and confirm table reservations, including sharing relevant booking details with our reservation platform so your table can be arranged
Process and issue digital gift vouchers
Manage large bookings, celebrations, or events you get in touch with us about
Improve our website and the service we offer
Comply with our legal obligations

Our Legal Basis for Processing

We process your data on the basis of taking steps at your request before entering into a contract with you (such as a booking or voucher purchase), our legitimate interests in running our business and responding to enquiries, and, where relevant, our legal obligations.

Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties who help us run our business, such as our online table reservation provider and payment processing provider, solely for the purpose of fulfilling your booking or purchase. These providers are only permitted to use your data to carry out the services we've asked them to provide.

Our website may use cookies to help it function properly and to understand how visitors use the site. You can control or disable cookies through your browser settings, though this may affect how parts of the site work.

How Long We Keep Your Data

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Ask us to correct inaccurate data
Ask us to delete your data, in certain circumstances
Object to or restrict how we use your data
Withdraw consent where we rely on it

To exercise any of these rights, contact us at hello@olivehouserestaurant.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you have concerns about how we handle your data.

Keeping Your Data Secure

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Olive House, 1 Abbeydale Road South, Millhouses, Sheffield, S7 2QL
Telephone: 0114 235 6262
Email: hello@olivehouserestaurant.co.uk